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AUTHORITY DECISION4734Tender Process Disputes

May an ISO 27001 information security certificate be required in service procurement?

Decision number:
2026/UH.I-1513
Decision date:
26 June 2026

Public Procurement Board decision No 2026/UH.I-1513 establishes that an ISO 27001 Information Security Management System certificate may not be required as a qualification criterion at the bidding stage in service procurement, including call centre services in which personal and corporate data are processed.

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