May the tender documents require “at least one year of call centre experience within the institution” and “re-employment of the personnel employed under previous contracts”?

Decision number:

2022/UH.I-442

Decision date:

07 April 2023

In that context, the final decision on the personnel to be recruited or dismissed rests with the contractor, but contracting authorities are responsible for ensuring that the personnel to be employed on the work meet the requirements of the service and the conditions laid down by the authority.